Tri Valley Primary Care at 1532 Park Avenue #101 in Quakertown, Pennsylvania

Customer Reviews about Tri Valley Primary Care

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  This has been my family doctor since childhood. Unfortunately, the office staff has changed. They are incompetent as well as rude. I've had to tell them my correct phone number somewhere around 5 times now. Every time "Jen" answers the phone I'm guaranteed to get a snotty attitude right from the moment she does her "greeting", which is always said like she is annoyed she has to answer a phone. Like anyone wants to be calling the doctor to begin with, they also have to be talked to by an ignorant, apathetic, girl who sounds like she'd rather be anywhere else, talking to anyone else. There are at least 12 people in the office (from the noise it seems it), yet none of them seem to know what's going on. Most recently I scheduled an appointment for a test that I need to be able to continue receiving an infusion that I need to live. I waited 6 hrs for a call back, it never came. So I had to call them again. The lady admitted to nobody calling me then blamed me because they didn't have the right number for me. The same number I've had for 3 years and corrected the last 4 times I've been there. Today I called to reschedule. They never scheduled me to begin with. This office sucks. They are always too busy yet they have a huge staff. It makes no sense. Are some people just there hanging out? Honestly they know nothing and won't even write a referral for you. I feel bad for the elderly who are used to quality service and friendliness of the past.
  February 21, 2017

  by Vee St03

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Today: 08:00 am — 04:00 pm

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About Tri Valley Primary Care in Quakertown